Interesting thought piece and bio of Fernando Flores by - Lawrence M. Fisher

Excerpts

“Aguero says, Sodimac dramatically improved its supply chain and logistics practices by “understanding the complex web of relationships with vendors as a ‘network of commitment.’”

“How do you educate people for the future world, in which an important part of activity is going to be networks?” he asks. “In my opinion, we human beings are not prepared at all for the explosion of new practices the Internet will produce. Education is going to be in networks and it will not be about knowledge. It will be about being successful in relationships, about how to make offers, how to build trust, how to cultivate prudence and emotional resilience.”

“…practice of conversation can transform even a hidebound bureaucracy into a network of trust…”

- Lawrence M. Fisher