A lot of people still focus on technology to improve knowledge management (KM). Why? Because it is easy. It fits the Western, bureaucratic and corporate mindset. Problem is, it is also not very effective.

Rather, in study after study and heaps of commons sense, Leadership and People are the best levers to advance KM. Taken together, they are achievable and simply have the greatest impact.

Culture is best avoided. It is too hard to modify. Cultural modification is not an effective method for KM transformation. The timeframes are too long. Changing culture is impossible for most organizations.

Meanwhile, Structure can have substantial impact. Particularly the activity of brokering structural holes.

To achieve Knowledge Transformation focus on your People and Leadership. It’s doable. It has the most impact.